I, Justin Cardoza, the owner, always envisioned Computer Prodigies to be family / locally owned and community focused. Currently we’re a team of 2 brothers and a sister and the 3 of us handle everything ourselves in our shop. We have done donations in the past to American Cancer Society, American Red Cross and so far have ran six annual Holiday Food Drives and currently running a year round food drive that will allow customers to drop off food any day throughout the entire year. Since opening our doors we have donated more than 3,000 lbs of food. In 2011 we donated 133 lbs of food, 289 lbs in 2012, 481 lbs in 2013, 557 lbs in 2014, over 500 lbs in 2015 again & over 1,000 lbs in 2016 into 2017 to the Chicago Food Depository for the local community. We have also done our first sponsor for the Archer Manor Little League in 2013. We plan to do a whole lot more in the community as our business continues to grow.
We have over 300 customer reviews on our website with over 7,000 tech devices serviced and growing. We were also listed as the Best PC Repair Shop in Chicago. Check out the article here. And this is only the beginning of Computer Prodigies.
Since the beginning of the new year of 2018, we have doubled our 6 month warranty to now a 1 Year Warranty on our most popular screen repair service on ALL iPhones. iPad screen replacements are still backed by our 6 month warranty. We understand how important it is for our customers to feel confident in their choice in where they should get their screens repaired so we wanted to make sure we’re giving our customers complete peace of mind when they come to us.
For every iPhone screen repair, we’ll install a FREE tempered glass screen protector for the life of the iPhone for as long as you own it. So if you happen to drop your iPhone again, break the tempered glass only, then you’re welcome to come back time after time again for another free one.
We understand how important it is to offer great service to our customers through quality parts so we use only U.S. based suppliers for all of our mobiles parts that are hand tested before even shipping to us. We believe in giving the best service with the best parts available to us to make our customers happy that will foster word of mouth and repeat business.
If your PC turns out to be too expensive to repair due to cost of parts, then you are welcome to come right back and get your PC without paying a single penny for the diagnostic. Many repair shops may state a free diagnostic, but then when you decide to change your mind & not repair it, they tell you it’s free with repair and try charging you fees from $30 and up to pay for their time checking it.
Many of our customers have lost money elsewhere dealing with poor quality service. So we created our very own inspection. This is a documented inspection & it must be signed off by a certified technician in order to be considered a completed repair. Includes up to 10 FREE programs such as anti-virus & office suite software & many others. This inspection is ONLY from Computer Prodigies.
99% of our customers have never needed to call us back for any re-work. If, for some reason, we’re unable to complete a repair for you, you don’t have to pay us. If the same problem persists within the 30 day period, you are welcome to bring it back and we’ll take care of it at no charge unless there are additional parts needed to fully complete the repair.
90% of our services are completed within 72 hours or less. Most of our repairs are completed for less than $90 & that includes all the FREE programs we install in every PC we service.